Annoyed by Myntra.com promotional SMS alerts? Here is how to opt-out or unsubscribe.
I ordered some apparels from Myntra.com recently. Their service is good and I was fully satisfied with the shipment and the product. However, there was only one thing that annoyed me the most – the frequent SMS notifications about their offers and discounts.
When creating an account or ordering something, Myntra asks for your mobile number in order to send you the order details. I do not shop online regularly. Like most of you, I too look for an offer only when I need a product. The promotional SMS alerts from them were irritating for me, so I planned to block them.
How I blocked their promotional SMS alert texts
I can’t recall if they ask to opt in or out to receive offer messages while adding your number. I didn’t find any opt out option in my accounts section, so I planned to get my number removed from their database. Note that you can’t remove the mobile number from your Account profile settings (it won’t remove the number and will keep asking for a valid one while keeping the previous number stored).
The first way is to send a text stopmyntrasms to 9902099020. Rs. 1.50 will be charged for this SMS, and you’ll shortly receive an SMS from DM-MYNTRA saying:
Your request for opting out of Myntra promotional SMS service has been accepted.
This means your mobile number will be soon removed from their promotional subscription.
This solution works for more people, but if for some unknown reason, you’re not able to opt out, try giving a missed call to 08067006917, as suggested by some of the readers here.
In case if this too didn’t work for you, the only thing you are left with is to contact the support. You can see the contact info on Myntra website, but rather than contacting the support from their website, tweet to @myntra mentioning the annoying texts. They will reply soon asking for your number to unsub, just DM them your number and that was how I got my number unsubscribed.
If you are not getting response from them at all regarding the unsubscription, create a new topic regarding the same query on Get Satisfaction; quick action will be taken on your request.