Are you looking to change your BSNL Broadband plan? Do you know that you can change it online too, without having to wait in long queues?
BSNL rolled out a project naming “UDAAN” about 2 years ago, which provides facilities to apply for new broadband or land-line connections just by sending an SMS or by making a phone call to the BSNL call centre. The project also avails to change your existing Broadband or Landline plans, to apply for other BSNL services available in your area including EVDO, FTTH and more.
Tip: Read more about BSNL UDAAN project and it’s service numbers »
Procedure to change BSNL Broadband plans Online
If you are new to BSNL Broadband service and want to discover the best plan in your area (as not all BSNL plans work smooth in all areas), you can utilize this service to change your plans online without having to rush to the BSNL Office to apply change applications again and again. Follow below given steps
to change broadband plan online:
- Open http://udaan.bsnl.co.in in your Web browser
- Click the link “Register for New Land Line/Broad Band/ 3G DATA CARD /WIMAX…” in the Important links section
- A popup window will appear carrying an application form. Start filling the required information, and do change the Type of Lead option to “PLAN CHANGE“, which will load the list of all existing plans in the “PLAN” section.
- Choose the plan as per your choice submit the form after filling all required fields.
- You will be provided with a Lead ID which you may use to check your request status and can quote it in all future correspondence. You can also check your lead details using this ID.

After the submission of request, you will be contacted soon by BSNL Broadband support for confirmation of the request, and then your new plan will be activated the very next day.
Tip: You can check your request status using this link: BSNL Broadband plan change status.
how much time it take?
thank you very much dear,
I’M VERY HAPPY FOR YOUR HELP….
thanks
Thank you very much sir
Thank you so much Rahul. This information was very helpful including the link to check status. Thanks.
I would like to take a New Existing Cheapest and Lowest Rate Plan of the BSNL Internet and Land line Phone.
This is really a useful information. Just now I filled that and after submission within 10 Mnts, got a call from BSNL. I think it will get changed soon.
Thanks dear friend.
Hi, Thaks for ur help, just now i raised a request for changing. one more doubt. while checking the status of our request. its asking for OB/AN NO: . where do i get those no detail?
Without that no, i cant check my status it seems.. kindly help me out….
mighty thanks for your help Rahul. keep up the good work. God bless.
dont wark..
checking the status of our request. its asking for OB/AN NO: . where do i get those no detail?
Without that no, i cant check my status it seems..help…..
it says unable to create lead
Thank you for the useful blog!
thanks.. man… very helpful.. :)
Regards,
SAHAI
thanks a lot !!!!! very helpful
wonderful!!! this is awesome….
ThanX a lot Buddy…. The data was very helpful…..
great man thanks a lot . i hope it work
I am having already a plan(BBG Combo ULD 850) but now i want to change my plan (BB Home UL 499). Now you can tell me what are the charges charged by BSNL on changing plan .
Thank You Sir
Thanks a lot Rahul for Very helpful info.
Thanks Rahul , hope my BB plan gets changed pretty soon :)
it was very helpful as the bsnl website is not very user-friendly.
have submitted the request.
thanks a lot.
Regards,
Mukesh
I registered and the customer executive is telling me that i cant change my bsnl broadband plan until my connection completes 1 year. Such nonsense rule.
Hi Santosh!
Yeah, they have some nonsense ways to operate, which really annoys it’s users. The only hope to get your plan changed is to visit the nearest BSNL Telephone exchange in your area and ask for a solution.
how much time it will take?????
checking the status of our request. its asking for OB/AN NO: . where do i get those no detail?
Without that no, i cant check my status it seems..is it correct????
today i submittd, i shall see when it works out????
sekar.b
OB No. is not required. If you observe that form carefully, only entering the Lead No. is sufficient. Nothing else required.
wow! good info!! keep it up buddy
thank uuuuuuuuu
DIDN’T WORK… I CHOOS THE PLAN CSC AND AFTER 10 DAYS I GOT NO CALLS FROM BSNL AND THE LINK WHICH WAS PROVIDED ABOVE WAS GIVING THE INFORMATION THAT LEAD IS CREATED AND NO FURTHER ACTION WAS TAKEN AFTER THAT
Procedure to change BSNL Broadband plans Online is only for assistance. The BSNL contact person(got through SMS) informed me to submit a written request letter for plan change to BSNL office or he would come to my residence to collect the request letter.
thank u so much.. I was breaking my head trying to figure out how to change my plan online. this was so easy and convenient.
I have selected a plan named bbg combo uld 1425 after a few days it says that status=COMPLETED but when my bill come it was the same plan which i was using before